The Mumbai Airport operator GVK MIAL which manages Chhatrapati Shivaji Maharaj International Airport (CSMIA) has put together strict SOP’s for passenger safety as when the Air traffic is opened for public.
These measures include social distancing, stringent thermal screening, positioning temporary quarantine centres and also continues to sanitise and disinfect the airport to ensure safety and well-being of the passengers when operations resume.
CSMIA plans to maintain social distancing through distinctive markings at both the terminals, maintaining 1.5 metres distance between each passenger, the operator said in a statement. These special markings will be spread across the entry gate, check-in counters, self-checkin kiosks, security checkpoints, food courts, lounge area and the boarding area among others.
Furthermore, the seating arrangements at the food court as well as in the terminal building are reshuffled in a manner that promotes social distancing. There will be specially created quarantine centres at both the terminals of the airport in case any passenger shows symptoms of the deadly virus during screening which will be conducted before entering the terminal building.
The airport will be assigning their personnel to assist travellers at the self-check-in kiosks to help with the boarding copy and other details along with stationing hand sanitisers at all the touchpoints.
Special emphasis will be given for passengers to wear masks and gloves during the entire course of their travel. CSMIA plans to encourages passengers to check-in online from their home or office the use of card payment transaction and contactless payment at the airport restaurants and retail stores.
GVK Mumbai International Airport Ltd (MIAL) is a public-private partnership joint venture between a GVK-led consortium and the Airports Authority of India (AAI).