Large number of air passengers have taken benefit of Digi Yatra since its launch last year.
The total number of passengers who have used the Digi Yatra process at the airports from December 2022 to 14 February 2023 is over 1.6 lakh.
Digi Yatra is a biometric boarding system using Facial Recognition Technology, to provide a seamless and hassle-free experience for passengers at airports.
It enhances passenger experience by eliminating the need for verification of ticket and ID at multiple touch-points and provides better throughput through existing infrastructure using a Digital Framework.
The total app user base of Digi Yatra on the Android Play Store and iOS Apple App Store is 4.22 lakh.
Digi Yatra is being implemented across airports in a phased manner. In the first phase, it was launched by Civil Aviation Minister Jyotiraditya M Scindia on 1 December, 2022 at Delhi, Bengaluru, and Varanasi Airports.
The implementation under phase-I is also planned at Kolkata, Pune, Vijayawada, and Hyderabad Airports by March 2023.
The Digi Yatra is a voluntary facility. In the Digi Yatra process, there is no central storage of passengers’ Personally Identifiable Information data.
All the passengers’ data is encrypted and stored in the wallet of the passengers’ smartphones and shared only for a limited time duration with the airport of travel origin, where the passenger’s Digi Yatra ID needs to be validated. The data is purged from the system within 24 hours of the flight.
There has been steady growth in the number of passengers using Digi Yatra.
In Varanasi — the number of Digi Yatra users has increased from 0.09 per cent of total passengers on 1 December, 2022 to 28 per cent of total passengers on 13 February, 2023 with the highest of 37 per cent of total users on 2 February.